You know a casino is in trouble when its own terms and conditions contradict the FAQ page, and the only thing missing is a license number. That’s the situation at royal planet, a Rival-powered site that launched in 2016 and has spent most of its existence fighting a reputation for not paying winners. The numbers tell the story: ranked 1705 out of 1746 reviewed casinos, with a player score of 1.3 out of 5. That’s not just bad – that’s bottom-of-the-barrel territory.
No License, No Trust
The most glaring problem: there is no licensing information anywhere on the site. Not a single regulator’s seal. The FAQ says players from the US are restricted, but the Terms and Conditions only mention the Virgin Islands. Meanwhile, US players are accepted – a contradiction that suggests the casino doesn’t have its house in order. When a casino can’t even keep its own rules straight, you have to wonder what else is sloppy behind the scenes.
What Royal Planet Gets Right
To be fair, the casino isn’t a total disaster. It offers a few things that appeal to the right player – especially if you’re willing to roll the dice on actually getting paid. Here’s what works:
- Refer a friend program that adds extra funds
- Bitcoin support for deposits and withdrawals
- Reload offers several times a week
- Cash-back promotions with low wagering requirements
- High-roller packages for bigger bankrolls
- No maximum cashout limit on the welcome Bitcoin pack
- A VIP program with four tiers: Silver, Gold, Platinum, Diamond
The Withdrawal Nightmare
Read the player reviews – they all tell the same story. You win, you request a payout, and then the real game begins. The typical experience goes like this:
- You request a withdrawal and get a «processing» email.
- You submit ID, proof of deposit, and other documents – sometimes multiple times.
- Customer service tells you the documents were received, then later claims they weren’t.
- Weeks pass. You get excuses: technical issues, queue delays, manager unavailability.
- After a month or two, you either receive a fraction of your winnings or nothing at all.
One player reported waiting over two months for $425. Another hit $4,000 on a no-deposit bonus but could only collect $70 because of a max cashout clause. The chat team is friendly – but friendly doesn’t pay the bills.
Bonus Fine Print: Read Before You Click
Royal Planet throws around bonuses like confetti, but the terms are where they hide the landmines. Free chip offers come with wagering requirements that are nearly impossible to meet. Free play bonuses require a two-stage deposit before you can cash out any winnings. And card games? They contribute zero to wagering. Here’s a quick breakdown of what you’re up against:
| Bonus Type | Wagering Requirement | Max Cashout | Key Catch |
|---|---|---|---|
| No-deposit free chip | Very high (often 60x+) | Low (e.g., $70 on a $4,000 win) | Winnings capped regardless of actual win |
| Free play bonus | Requires deposit to unlock cashout | Varies | Two-stage process before any withdrawal |
| Deposit match bonus | High, and card games don’t count | 10x deposit if deposit under $250 | Low weekly cashout limits |
Practical Takeaway
If you’re a Rival software fan and you’re willing to treat your deposit as a pure gamble – with no expectation of ever seeing a withdrawal – then Royal Planet has a decent game library. But if you want to actually cash out your winnings, stay far away. There are plenty of licensed, reputable casinos that use Rival software and actually pay. Don’t let a shiny VIP program and a few reload bonuses blind you to the fact that this casino has no license, contradictory rules, and a long history of non-payment. Your money is better off elsewhere.